Consent, TCPA and AI agents

When an AI agent calls or texts a customer for your store, the old question gets sharper: can you prove they agreed to be contacted? Under the TCPA, "the lead form said so" isn't much of an answer when the lead passed through four tools on its way to you.

The problem today

Consent gets captured once, on a form or a chat, and then copied from tool to tool as a checkbox. By the time your BDC agent sends a text, nobody can show exactly what the customer agreed to, when, on which page, or whether they have since said stop.

Portable consent

AutomotiveMCP drafts a signed consent receipt: a small record of what the customer agreed to (text, call or email; marketing or just this deal), when and where, signed by the tool that captured it.

• It travels with the customer from tool to tool.
• Any tool can check the signature, so nobody can quietly edit it.
• When the customer says stop, the revocation can reach every tool that holds a receipt.

You can try it in your browser, and break it yourself to see the check fail.

What to ask your vendors

• "When a lead reaches you from another tool, how do you know they consented, and to what?"
• "When a customer says stop in one tool, how do the others find out?"
• "Can you show me the record of exactly what a customer agreed to?"

This isn't legal advice. Talk to your counsel about your obligations. But a record that can be verified beats a checkbox that was copied.